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Professional Services
Remarketing Solutions
Refurbished IT Hardware
Refurbished Telecom Hardware
Procurement Strategies
RMA Request
Please fill out the following form and our RMA Department will contact you with a resolution within 24hrs.
Company Name:
*
PO #
*
Email address where RMA form should be sent
*
Item:
*
Part # as it appears on Chicago Tech packing slips and invoices
QTY:
*
Root Cause of Problem:
*
Select One
DOA
Incorrect Item Shipped
Damaged in Shipping
Defective (explain or supply supporting documentation below)
No problem (restocking fee may be assessed)
Other ((explain or supply supporting documentation below)
Serial #(s):
*
Serial #'s as they appear on Chicago Tech packing slips and invoices
If there are additional items in your RMA request please enter them below.
Item:
Part # as it appears on Chicago Tech packing slips and invoices
QTY:
Root Cause of Problem:
Select One
DOA
Incorrect Item Shipped
Damaged in Shipping
Defective (explain or supply supporting documentation below)
No problem (restocking fee may be assessed)
Other ((explain or supply supporting documentation below)
Serial #(s):
Serial #'s as they appear on Chicago Tech packing slips and invoices
If there are additional items in your RMA request please enter them below.
Item:
Part # as it appears on Chicago Tech packing slips and invoices
QTY:
Root Cause of Problem:
Select One
DOA
Incorrect Item Shipped
Damaged in Shipping
Defective (explain or supply supporting documentation below)
No problem (restocking fee may be assessed)
Other ((explain or supply supporting documentation below)
Serial #(s):
Serial #'s as they appear on Chicago Tech packing slips and invoices
If there are additional items in your RMA request please enter them below.
Item:
Part # as it appears on Chicago Tech packing slips and invoices
QTY:
Root Cause of Problem:
Select One
DOA
Incorrect Item Shipped
Damaged in Shipping
Defective (explain or supply supporting documentation below)
No problem (restocking fee may be assessed)
Other (explain or supply supporting documentation below)
Serial #(s):
Serial #'s as they appear on Chicago Tech packing slips and invoices
Fill out the following if you feel any of the items you are requesting a RMA on require more information.
Attach Supporting documentation or pictures
Further Explanation of reason for return
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